Home About Content Community Contact
Start now
Login

COVEN DIVORCE, INC.

Privacy Policy

 

Coven Divorce, Inc.

Effective Date: March 11, 2026

This Privacy Policy describes how Coven Divorce, Inc. (“we,” "us," or "our") collects, uses, and protects the personal information of members and visitors ("you" or "Member") of our membership community platform located at www.covendivorce.com (the "Platform"). By joining or using our Platform, you agree to the practices described in this Privacy Policy.

We understand that you may be sharing sensitive and personal information during a vulnerable time in your life. We take your privacy seriously and are committed to handling your information with care, discretion, and respect.

  1. Information We Collect

1.1 Information You Provide Directly

When you register for membership or use our Platform, we may collect:

  • Name (first name, last name, or a chosen display name)
  • Email address
  • Password (stored in encrypted form)
  • Billing information (processed securely through a third-party payment processor; we do not store full credit card numbers)
  • Profile information you choose to share, such as your location, a photo, or a personal bio
  • Information you share in forums, group discussions, private messages, or other community features
  • Responses to surveys, questionnaires, or feedback forms
  • Communications you send to us directly (e.g., support emails)

1.2 Information Collected Automatically

When you use our Platform, we may automatically collect:

  • IP address and general location data
  • Browser type and operating system
  • Pages visited, time spent, and navigation patterns
  • Device identifiers
  • Cookies and similar tracking technologies (see Section 7)

1.3 Sensitive Information

Our community is designed to support women navigating divorce. As a result, you may voluntarily share sensitive personal information — including details about your legal situation, financial circumstances, mental health, family matters, or other private experiences. We treat this information with heightened care. We will never sell, rent, or share sensitive personal disclosures with third parties for marketing purposes.

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your membership account
  • To provide access to the Platform, community features, and member resources
  • To process payments and manage subscriptions
  • To send you account-related communications (e.g., welcome emails, billing notices, password resets)
  • To send optional newsletters, updates, or promotional content (you may opt out at any time)
  • To facilitate community interactions between members
  • To improve, personalize, and develop our Platform and services
  • To respond to your questions, support requests, or feedback
  • To enforce our Terms of Service and Community Guidelines
  • To comply with legal obligations
  1. How We Share Your Information

3.1 With Other Members

Certain profile information and content you post — such as your display name, profile photo, and community posts — may be visible to other members of the Platform. You control how much personal information you include in your profile and community interactions. We encourage you to use a display name rather than your full legal name if you prefer additional privacy.

3.2 With Service Providers

We may share your information with trusted third-party vendors who assist us in operating our Platform, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Email delivery services
  • Hosting and cloud infrastructure providers
  • Analytics providers
  • Customer support tools

These providers are contractually required to protect your information and may only use it to provide services on our behalf.

3.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of our members or the public.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Platform if such a transfer occurs, and inform you of any choices you may have.

3.5 With Your Consent

We will share your information with third parties for any other purpose only with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

  1. Data Retention

We retain your personal information for as long as your membership is active or as necessary to provide you with services. If you cancel your membership or request deletion of your account, we will delete or anonymize your personal data within one (1) year of account closure, except where we are required to retain certain information for legal, regulatory, or legitimate business purposes (e.g., records of financial transactions).

Please note that content you have posted in community forums may remain visible to other members even after account deletion unless you delete it prior to closing your account, or unless you specifically request its removal.

  1. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Portability: Request that we provide your data in a portable, machine-readable format.
  • Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking "unsubscribe" in any email or contacting us directly.
  • Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

  1. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit (SSL/TLS), secure password storage, and access controls limiting who within our organization can access your data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are also responsible for maintaining the confidentiality of your account password.

If we become aware of a security breach that affects your personal information, we will notify you in accordance with applicable law.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixels) to operate and improve our Platform, remember your preferences, and understand how members use our services. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential cookies: Required for the Platform to function (e.g., keeping you logged in).
  • Functional cookies: Remember your preferences and settings.
  • Analytics cookies: Help us understand usage patterns to improve the Platform.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform.

  1. Children's Privacy

Our Platform is intended for adults (18 years of age and older) and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at [email protected] and we will promptly delete it.

  1. Live Video Sessions and Coaching Calls

Our Platform may offer live video sessions, group coaching calls, webinars, or virtual events. Please be aware of the following:

  • Video sessions may be recorded for members who cannot attend live or for archival purposes. You will be notified before any session is recorded.
  • By participating in a recorded session, you consent to the capture of your image, voice, and any content you share on-screen.
  • Recordings are stored securely and shared only with members of the relevant program or community, unless otherwise stated.
  • You may request to participate with your camera off if you prefer not to appear on video.
  • Please exercise care about what personal information you share verbally or on-screen during live sessions, as other members may be present.
  1. AI-Powered Tools and Features

Our Platform may incorporate artificial intelligence (AI) tools to enhance your experience, such as personalized resource recommendations, guided check-ins, or AI-assisted support features. Please be aware of the following:

  • AI tools on our Platform may process content you input — such as journal entries, responses to prompts, or messages — to generate responses or recommendations.
  • We do not use the content of your personal conversations or journal entries to train third-party AI models without your explicit consent.
  • AI-generated responses are for informational and supportive purposes only and do not constitute legal, financial, mental health, or medical advice.
  • We may use third-party AI providers (such as large language model APIs) to power certain features. These providers are contractually bound to data confidentiality standards.

You may choose not to use AI-powered features; opting out will not affect your core membership access.

  1. Partner and Affiliate Referrals

We may partner with third-party service providers, sponsors, or affiliates whose products or services may be relevant to members navigating divorce — such as attorneys, financial advisors, therapists, or wellness services. Please be aware:

  • We may display partner content, advertisements, or referral links within the Platform or our communications.
  • If you click a referral link or sign up through an affiliate, we may receive compensation. This does not affect the price you pay.
  • We will clearly identify sponsored or affiliate content as such.
  • We do not share your personal information with partners or affiliates without your explicit consent. Partners cannot target you individually through our Platform.
  • We only partner with organizations whose services we believe may genuinely benefit our members. However, we are not responsible for the practices or content of third-party partners.
  1. Mobile Application

If you access our Platform through a mobile application, the following additional practices apply:

  • Device permissions: Our app may request access to your device's camera, microphone, or notifications. You may grant or revoke these permissions in your device settings at any time.
  • Push notifications: We may send push notifications for community activity, events, or updates. You can opt out in your device or app settings.
  • Mobile analytics: We may collect device-specific data (such as device type, OS version, and app usage patterns) to improve performance and usability.
  • Third-party SDKs: Our app may include third-party software development kits (SDKs) for analytics, crash reporting, or other functionality. These SDKs may collect limited device or usage data in accordance with their own privacy policies.
  1. Third-Party Links and Integrations

Our Platform may contain links to third-party websites or integrate with third-party services (such as social media platforms or external resources). This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third parties you interact with.

  1. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, disclose, and sell about you.
  • The right to delete your personal information, subject to certain exceptions.
  • The right to correct inaccurate personal information.
  • The right to opt out of the sale or sharing of your personal information. We do not sell or share your personal information for cross-context behavioral advertising.
  • The right to limit use of sensitive personal information.
  • The right to non-discrimination for exercising your privacy rights.

To exercise your California privacy rights, please contact us at [email protected]. We will respond within 45 days as required by law. You may also designate an authorized agent to submit requests on your behalf.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our Platform prior to the changes taking effect. The "Effective Date" at the top of this policy reflects when it was last updated. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Coven Divorce, Inc.

Email: [email protected]

Website: www.covendivorce.com

By creating a membership account, you acknowledge that you have read, understood, and agree to this Privacy Policy.